1. Introduction
Welcome to CartRenew ("we," "our," or "us"). We operate cartrenew.com, an automated B2B SaaS system that helps e-commerce merchants recover abandoned carts. We respect your privacy and are committed to protecting any personal data processed through our application.
2. Information We Collect
We collect information to provide better services to our users, including:
- Account Data: Name, professional email address, and billing information when you subscribe.
- Integration Data: E-commerce store metrics, abandoned checkout timestamps, and dynamically routed customer transaction links necessary for cart recovery functions.
3. How We Use Information
We process information to execute our multi-lingual cart recovery workflows, handle billing through international payment operators like Stripe, improve system stability on Vercel and Supabase production architectures, and provide operational support.
4. Data Sharing and Retention
We do not sell your personal data. We only share information with trusted infrastructure sub-processors (such as our database hosts and payment systems) necessary to complete automated recovery tasks. Data is retained as long as your account remains active.
5. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to our administration team directly at: contact@cartrenew.com.